Refund Policy
Last updated: September 2026
Overview
SolveWithTools Pro is a paid subscription. We want you to be happy with it, so this policy explains when you can get a refund and how to request one. Most tools on the site remain free with no subscription required.
14-day refund window
If you are not satisfied with SolveWithTools Pro, you can request a full refund within 14 days of your initial purchase. The refund covers the amount you paid for the subscription period in question and is returned to the original payment method.
After the refund window
Outside the 14-day window, subscriptions are non-refundable. You can cancel at any time to stop future renewals — cancellation takes effect at the end of the current billing period, and you keep Pro access until then.
Heavy or abusive usage
Refunds are intended for genuine dissatisfaction. We may decline a refund where a subscription has been used heavily or in a way that appears to abuse the service (for example, processing large volumes of files and then requesting a refund immediately afterwards). In those cases we will explain the reason.
How to request a refund
To request a refund, please contact us within the 14-day window and include the email address used for your subscription. We will reply with instructions and confirm your eligibility.
Processing time
Approved refunds are typically processed within 5–10 business days. The time it takes to appear on your statement depends on your bank or card provider and is outside our control.
Cancellations
Cancelling is not the same as requesting a refund. Cancelling stops the next renewal but does not refund the current period. If you cancel within the 14-day window and would also like a refund, please request one separately as described above.
Changes to this policy
We may update this policy from time to time. The date at the top reflects the most recent update. The terms that apply to your purchase are those in effect at the time you paid.
Contact
For refund questions, please contact us.